To achieve this we thought about what you would want from storage. We came up with words like local, inexpensive, easy to use, secure, dry and no hassle.
We thought about what can make storage difficult; taking stuff to a first or second floor, being watched every step of the way, no access when you want it, access charges, price and unhelpful service. We also thought that deposits and minimum period contracts would put you off using storage.
So we did the obvious. We opened sites in convenient places (and we still do). We keep every store at ground level access and so you can back a van right up to it. We give you the key and so far as we can we allow you access at all times. We set the price so that storage is accessible to everyone.
We don't charge deposits (except for a small deposit to help you remember to send the keys back!). We only tie you in for the first week, after that you only pay for each day you use.
We don't have a lot of staff, but we do have friendly ones. We do storage everyday, you don't. We'll give you plenty of advice - if you want it. Just ask. Our site Managers will do their best to meet you when it is convenient. We don't shut up shop at 5 o'clock.
We leave it to you. After you've taken the store its yours to use. We're in the background. If you need us, call free on 0800 389 43 19.
We thought you might like to get hold of us when you need to not just when we want you to. So we made sure there is someone to answer the 'phone 24 hours a day.
Then we sat back and thought about it, and we realised that we had an innovative service.
We hope you like it.
P.S. We're an independent company based in the North East of England. We started up in 2000. If you want to know more e-mail us from our enquiries page or give us a call.